16 years of building forms-over-data web applications can leave you wanting for more when you’re still doing it 8-hours a day on a brand new monolith application that requires 15 files to be changed just to get data from a new table to display in the front-end.
No, they don’t.
Twice today I’ve heard the exact phrase or a comment equalling it: users do stupid things.
One instance was in relation to registering scores for the CrossFit Open. The second time relating to storing passwords on Post-It Notes.
Sure, it’s easy to say the person was stupid. They should have read the instructions. They should have understood the rules. They should know better.
But let’s understand 2 things:
- Every single one of us is guilty of being a “stupid user”.
- People simply take the easiest path to completing a task. It’s not their fault the path is wrong or insecure according to someone else’s standards – they just want to complete their task and get on with the day.
So no, I don’t believe there is such a thing as a stupid user.
In every instance, it’s a case of a poorly constructed interface or system, bad policy, or lack of good tooling that allows poor users to select the wrong easy path to completion.
Looking over some developer blogs of Pluralsight authors I was seeing their course titles and I realised something:
When a course has “advanced” in the title does that usually mean the subject matter is more complicated than it should be?
For example, “Advanced Dependency Injection”. Surely Dependency Injection is something we want to keep simple (though to be fair I argue everything should be kept as simple as possible)?
Can’t we just wire it up then get on with the real job at hand? What make’s it so complex there must be an “advanced” component?
It leads me to wonder why we even need a sliding scale of “easy” to “advanced” topics in software development?
What causes such complexity in a subject?
Is the topic truly large and complex?
Or are we, the developers, so lazy in our approach to implementation – or teaching – that we over complicate it (almost certainly unintentionally)?