Feedback to Microsoft Teams

Sharing some feedback I provided within the Microsoft Teams app.

Hello,

Just wanted to give a few thoughts after a couple of months of using Teams.

* It would be great to separate “Chats” with individuals from groups.

* It took me a couple of minutes to figure out how to start a new chat with someone in the desktop app – the little icon up the top beside the search bar is out of context of the existing chats, and “blends in” to the background.

* Not having threads in a conversation (ie. replies to a specific comment) is a big pain in the backside. I’m forever chatting across multiple ideas and tracking what is being replied to gets problematic.

* You really need to include the standard emoji set. The old Skype for Business emojis are good not nowhere near enough. And the “Emoji One” integration is half-baked. I only stumbled on it by typing “:th …”, but it has no search, and typing “:P” automatically inserts the Skype “tongue out” icon. It might not seem important, but our team is quite expressive with emojis.

Maybe it’s because I come from using Slack for 4 years, but Teams doesn’t feel as simple or slick. Sorry to say it, but you really need to up the game to compete with Slack, especially now in a highly remote workforce.

Are you a Microsoft Teams user? What are your thoughts and gripes on the usability of the application?

In a rare occurrence, I’m opening up comments on this post.

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